Returns & Exchanges

At Amber Sound, we want you to experience your audio equipment with complete confidence, which is why we offer a 30-day satisfaction guarantee on all premium electronics. If your gear doesn't meet your expectations, we provide a streamlined return process to ensure you find the perfect sound.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack your electronics in their original manufacturer packaging, including all cables, manuals, and accessories, to ensure the item remains eligible for a full refund.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned equipment, your refund will be processed back to your original payment method within 5 to 7 business days.